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Discussion topic: £500 bill

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This message was authored by: Paul_20

Message posted on ‎24 Oct 2025 11:33 PM

£500 bill

I phoned up Sky to complain about the additional charges added to my account. I was told it was all sorted but my account still shows over £500 will be taken next month.I think that I will have to cancel the direct debit.
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This message was authored by: GD1

Message posted on ‎25 Oct 2025 01:18 AM

Re: £500 bill

Posted by a Superuser, not a Sky employee. Find out more

@Paul_20  Cancelling your Direct debit is the worse thing you can do.

 

If you've spoken to Sky today it can take a day or 2 for your bill to update

 

 

It's not clear from your post how it's £500?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Daniel0210

Message posted on ‎25 Oct 2025 04:17 AM

Re: £500 bill

Posted by a Superuser, not a Sky employee. Find out more

@Paul_20 

I concur. Tempting as it might seem cancelling the payment method is definitely not recommended.

 

Doing that is going to cause you additional problems. Your services will be restricted, you won't be able to call Sky, you wont be able to cancel, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.


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This message was authored by: caesarome

Message posted on ‎25 Oct 2025 05:28 AM

Re: £500 bill

Posted by a Superuser, not a Sky employee. Find out more

I agree cancelling the direct debit will get you no where so why are there £500 charges being added to your next bill so what is the full story here ?

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