£44 a month for broadband and phone ?

[Skyarethieves69]

Anyone else being charged 44 quid for just internet and phone ? I'm pretty sure when I spoke to the guy on the phone he said it would be 20 a month. Do I need to get angry?

[caesarome]

If you have only just started as a Sky Talk and Broadband customer or you have just accepted a new discount then the first bills might be higher as they cover a long period than the usual 4 weeks as you can read about here:

https://www.sky.com/help/articles/understanding-my-bills

So have you checked your future bills to see what they show:

https://www.sky.com/manage/bill/future

[Skyarethieves69]

No I've been with sky for nearly 5 years. Just seen that I've been charged 44 pounds for the last few months. Do you think I'm being overcharged ? I don't have any add ons and no fibre. I just asked for the most basic and cheapest package. 
appreciate your advice 

[Daniel0210]

@Skyarethieves69 

Sounds like a discounted deal ended. They only last a maximum of 12 or 18 months. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.

You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.

[PandJ2020]

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@Skyarethieves69 wrote:

Do you think I'm being overcharged ?

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No, but you are paying an 'out of contract' rate.

The advantage being you can leave at any point, subject to notice.  However, you can get a better price if you commit to a new minimum term (where you can't leave).