2 Sky IDs

[Alysse1711]

I discovered today that I cannot find my mobile account info because it is under a different Sky ID with a different login.  My husband has been using this ID and I have been using a different one and the account information for TV/Talk/Broadband is exactly the same but the mobile account only appears on the one he has been using.  Is there a way to get the other ID merged or to delete that ID without interfering with the account?

[caesarome]

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@Alysse1711 wrote:

Is there a way to get the other ID merged or to delete that ID without interfering with the account?

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What happens if you logout and then login using the same Sky ID and password to that of the one your husband is using ?

[Alysse1711]

Nothing, I get all the same information but with a different Sky ID.  Plus I can see our mobile account which I can't on the other one - which was why I was having the discussion with him that led to me finding this out.

It looks like the one I normally use is down as an authorised user on the other one but I don't want to risk anything by deleting it without being sure.

[caesarome]

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@Alysse1711 wrote:

Nothing, I get all the same information but with a different Sky ID.  Plus I can see our mobile account which I can't on the other one

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Then the solution is to use the same one that your husband is using if your mobile account is on it.