21 Mar 2023 08:08 AM
Hi can anyone give me the email to contact sky. As I had a programme clash ast night and my sky+ box no where has last night episode to down. I keep having this problem with many channels all year and I'm sick of it when I'm pay £46 a month and been with them 23 years. Tired of having to watch missing episode on my phone. I did have the customer relations email but lost it. About time sky introduced a webchat!! Probably as they get so many complaints
21 Mar 2023 08:29 AM
Posted by a Superuser, not a Sky employee. Find out moreYou can email the Viewer Relations team at viewerr@sky.uk
21 Mar 2023 02:45 PM
Posted by a Superuser, not a Sky employee. Find out more@wildchick Almost certainly an ITV issue. Very little from ITV has been uploaded to Catch Up since Saturday.
22 Mar 2023 10:56 AM - last edited: 22 Mar 2023 10:57 AM
Hardly anything has been uploaded to itv catch up for itv since Saturday this is also an issue on sky Q so all the main itv 1 programmes missing from catch up and some itv3 programmes also missing is sky going to look into this issue thanks
@Chloe-W22 @Kirsty+S27 @Sam-R can someone from sky please confirm if this is going to be looked into iv spoken to itv and they have blamed sky for this issue thank you
22 Mar 2023 11:00 AM
there is a phone number to call the itvx technician team and they deal with the uploading of contact to sky Q and sky+ catch up so you could try them but best bet is to contact sky first
23 Mar 2023 12:54 PM
Funny that itv are blaming sky as sky is blaming itv that's is itv that have to add it to sky now the last three days only one programme is added to on demand that was already there!! Tired of having to watch stuff on my phone when I'm paying sky £46 a month for basic package on sky plus and there blaming each other. It's a joke!!! Wonder how long this will go on till someone actually does something about it!!
23 Mar 2023 12:55 PM
Do u have that phone number please can u post it Thankyou
23 Mar 2023 01:07 PM
Posted by a Superuser, not a Sky employee. Find out moreThere is no phone number @wildchick but as already posted you can use this email address to contact the Viewer Relations team at Sky:
@Mark39 wrote:
You can email the Viewer Relations team at viewerr@sky.uk
23 Mar 2023 02:00 PM - last edited: 23 Mar 2023 02:23 PM
I know the phone number for itvx team they the ones who Sort out the content upload to sky catch up but don't think I can post phone number on here
as when I spoke to itvx team they said nothing they can do as not enough people have reported the problem to them plus at the same time they blamed sky
24 Mar 2023 07:51 AM
Posted by a Superuser, not a Sky employee. Find out moreThese appear to be available now.
28 Mar 2023 12:29 AM
Read my today post. Todays the 28th right and in today list for catch up they added all the 14th programme!! No coronation street again so back to watching it on my phone this has been happening consistently for month now x
28 Mar 2023 12:32 AM
The sky email request for the email u printed is they can do nothing we have to contact itv which from the other reply unless more people complain there do nothing. There all blaming each other seriously thinking of leaving sky before I go crazy
28 Mar 2023 12:49 AM
@caesarome @Mark39 Wrote to thqt email they can't do anything it's down to itv. And itv said they can't do anything unless they get more people complain. Just totally pointless paying for sky a £46 a month for a basic tv package when most the channels we watch are free to watch. But forced to watch on a phone to a tv.
28 Mar 2023 07:54 AM
Posted by a Superuser, not a Sky employee. Find out more
@oj01 wrote:
These appear to be available now.
@wildchick already resolved?
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