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bobthebuilder33
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This message was authored by bobthebuilder33 This message was authored by: bobthebuilder33

land line

‎10 Mar 2024 10:41 PM

Land line down for 3rd time in as many months. started with internet going down 3 days ago which i restored after rebooting router 3 times .  the last time it was external and engineer repair was necessary.can sky please carry out an online test to establish whether internal or external fault as seems to have affected both mine and wifes mobiles which are not with skyso i cannit ring them. internet working fine now

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: land line

‎11 Mar 2024 05:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@bobthebuilder33 

Even though your Broadband is now back up and running try the simple connection test https://www.sky.com/help/articles/broadband-diagnostic-start


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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