VOICE-MAIL DISCONTINUED AFTER CHANGE-OVER TO SKY

[paieye]

Last November, we changed ISP from  PlusNet to Sky, with hugely improved results.  However, when my wife dielaled 1571 this morning after a  missed telephone-call, she was told that our voioce-mail was no longer active.  How do we revive it ?, 

[paieye]

The recorded message is actually "Your voice-mail is turned off. Please contact Sky to get it turned back on."

[Highlinder]

@paieye  Give Sky a call and they should be able to turn it back on for you. Just dial 150 and listen through the voice prompts.

[Eeeps · Accepted solution]

There are two versions of voice mail provided by Sky - both carry an additional monthly fee.

Standard voice mail is £2 and voice mail plus £2.50 - I assume you are paying for one of these?

See the links below for more information...

using-sky-talk-voicemail 

sky-talk-call-features 

[paieye]

Thank you !