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Discussion topic: Sky talk issues, no landline

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky talk issues, no landline

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979  Seeing that you are deaf as you said it might be better for the accessibility team to help you with getting things seen to going forward so that you don't have to come into the main community forum. Would you like that information?



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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky talk issues, no landline

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 

We've already provided details for the Accessibility Team (post 20) so have you registered with them? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

  • This way is perfectly fine
Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

I don't need to. I've never had problems communicating here before.  Its a forum I don't Need my hearing ability to tyoe

This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky talk issues, no landline

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat. This will now be tomorrow before anyone will contact you from the team on the community forum.

 

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 



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This message was authored by Addie15 This message was authored by: Addie15

Re: Sky talk issues, no landline

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Fluffy1979.

Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Sorry addie I was away could you contact me please 

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky talk issues, no landline

Posted by a Sky employee

Hi @Fluffy1979 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Hi issue again 

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky talk issues, no landline

Posted by a Sky employee

Hi there, @Fluffy1979. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Hi they never finished my chat Fri evening

Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Hi 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky talk issues, no landline

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 

I have alerted them again for you.

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Fluffy1979
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This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Much appreciated 

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky talk issues, no landline

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Fluffy1979.

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