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Discussion topic: Re: Faulty landline

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This message was authored by pontyboy55 This message was authored by: pontyboy55

Re: Faulty landline

my landline has stopped working no calls in or out just says  check line  on screen


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pontyboy55
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This message was authored by pontyboy55 This message was authored by: pontyboy55 Answer

Re: Faulty landline

after running a few checks with sky still showed fault on line

then purchased cheap phone and tried again 

and line restored 

old phone had packed in

thanks for help 👍

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This message was authored by caesarome This message was authored by: caesarome

Re: Faulty landline

Posted by a Superuser, not a Sky employee. Find out more

@pontyboy55 

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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pontyboy55
Topic Author
This message was authored by pontyboy55 This message was authored by: pontyboy55 Answer

Re: Faulty landline

after running a few checks with sky still showed fault on line

then purchased cheap phone and tried again 

and line restored 

old phone had packed in

thanks for help 👍

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