Cant receive incoming calls or make any calls.

[caesarome]

@gab64 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[gab64]

@caesarome

Thank you for your help. It is appreciated.

Will look out for the message.

[Daniel0210]

@gab64 

It'll be tomorrow now. 

[Lisa-P1987]

Thanks for escalating this. We’ve sent @gab64  an invite to chat.

[MJJ1675]

Hi,

I'm having the same problem, I can't recieve incoming calls?  How do I get through to Sky technical support to fix it as I keep getting stuck with the Bot support??

[Lisa-P1987]

Thanks for chatting to us @gab64 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[gab64]

@Lisa-P1987

Landline still down since 29/06/23

I spoke to this lisa women who said this was esculated and would be fixed in 72 hours.

not fixed yet

[gab64]

@Lisa-P1987

Please ignore my last post - landline is working now.

Thanks for your help.