12 Mar 2024 11:53 AM
After BT did somework in the street, I have no landline. When I call my home number, it implies engaged. Broadband is working fine
12 Mar 2024 01:23 PM
Phone is recognising there is a call but not ringing ..... and yes the volume is up. It is a BY Everyday Phone and maybe not compatible wth Sky. But it did work when we first bought it a few weeks ago
12 Mar 2024 01:30 PM
Posted by a Superuser, not a Sky employee. Find out moreTry the help in this link
https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start
12 Mar 2024 02:01 PM
Thanks I have never connected phone through Hub before, should I?
12 Mar 2024 02:03 PM
@Daniel0210 Thanks I hve never connected through Hub before, should I?
12 Mar 2024 02:04 PM
Posted by a Superuser, not a Sky employee. Find out moreAny recent changes to your Broadband package? Does your hub have a voice light and if so is it lit?
12 Mar 2024 02:06 PM
No recent changes, it is not lit and has never been lit
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