Discussion topic: Line cord error

This message was authored by: TH1941 · ‎31 Jul 2023

Telephone says line cord error

tried everything to resolve including using a new phone but still not working for 2 weeks plus

This message was authored by: caesarome · ‎31 Jul 2023

Have you changed your broadband package a few weeks ago ?

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This message was authored by: TH1941 · ‎31 Jul 2023

No change to broadband

This message was authored by: caesarome · ‎31 Jul 2023

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:

https://www.sky.com/help/articles/fix-phone-problems-start

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This message was authored by: TH1941 · ‎02 Aug 2023

Thanks for this , I've tried this now a few times but still not able to make or receive calls . How do I arrange an engineer to come and fix ? Thank you

This message was authored by: caesarome · ‎02 Aug 2023

If you ran the line test did it say it found a fault ?

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Discussion topic: Line cord error

Line cord error

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