13 Mar 2024 04:43 PM
Yet again my landline is not working. Internet is working. Had this problem before and engineer had to come out.
13 Mar 2024 04:47 PM
Posted by a Superuser, not a Sky employee. Find out moreTry the troubleshooting provided here
https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start
13 Mar 2024 04:48 PM
Yep done that nothing
13 Mar 2024 04:59 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
13 Mar 2024 05:00 PM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @ro4.
No problem. Browse or search to find help, or start a new discussion on Community.
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