Is it Free to Call Sky CS on the Sky Pay As You Talk Package?

[abarthman]

Just received an email detailing my increased broadband charge (£25 to £29, which is 16%) and I intend phoning Sky CS to try to negotiate a  lower charge or let them know that I am leaving.  I am within my minimum term.

I am on the basic Sky Pay As You Talk package, but it is unclear  whether calls to Sky CS are chargeable or free.

I can see references to Sky Talk customers getting free calls to Sky CS, but it does not specify whether this includes Sky Pay A You Talk customers.

[Mark39 · Accepted solution]

Calls to Sky are free on a Sky landline, regardless of the call package you have. 

[abarthman]

Thanks for that.

Much appreciated.