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Discussion topic: I only got wifi in yesterday but my landline needs a plug apparently where do i get one to connect

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This message was authored by Marina This message was authored by: Marina

I only got wifi in yesterday but my landline needs a plug apparently where do i get one to connect

Hi I've just got WiFi in my landlines is not connected how do I get the plug I need to connect it


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I only got wifi in yesterday but my landline needs a plug apparently where do i get one to conne

Posted by a Superuser, not a Sky employee. Find out more

If your broadband hub has a voice light on it that is lit then you need to plug the connection into the back of your hub.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I only got wifi in yesterday but my landline needs a plug apparently where do i get one to conne

Posted by a Superuser, not a Sky employee. Find out more

If your broadband hub has a voice light on it that is lit then you need to plug the connection into the back of your hub.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Marina
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This message was authored by Marina This message was authored by: Marina

Re: I only got wifi in yesterday but my landline needs a plug apparently where do i get one to conne

I have not got the plug where do I get it. The hub is in the living room an the landlines in the hall it won't reach 

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I only got wifi in yesterday but my landline needs a plug apparently where do i get one to conne

Posted by a Superuser, not a Sky employee. Find out more

@Marina wrote:

The hub is in the living room an the landlines in the hall it won't reach 

 


Having a phone handset 'in the hall' is no longer relevant once telephone services are being delivered over broadband to an ISP router.

 

It's your choice whether to relocate the handset and plug it into the Hub using its existing cable, or to purchase a longer cable (typically RJ11 to BT Jack)

 

RJ11_to_BT_Jack.jpg

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Mark39 This message was authored by: Mark39

Re: I only got wifi in yesterday but my landline needs a plug apparently where do i get one to conne

Posted by a Superuser, not a Sky employee. Find out more

...or you may want to invest in a cordless DECT phone. You connect the base station to the broadband Hub, but can have the handset wherever you want it.

Marina
Topic Author
This message was authored by Marina This message was authored by: Marina

Re: I only got wifi in yesterday but my landline needs a plug apparently where do i get one to conne

Ok thank you so much for ur advice an time 😚

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