0

Discussion topic: I can receive calls on my landline after having the new fibre installed but cant make calls. tr

Reply
This message was authored by Andrew+JonesT This message was authored by: Andrew+JonesT

I can receive calls on my landline after having the new fibre installed but cant make calls. tr

I had sky fire installed and since then I can receive calls but cant make calls. I've tried to see if I have internet calls on my account but can't find away to see this.

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: I can receive calls on my landline after having the new fibre installed but cant make calls. tr

Posted by a Superuser, not a Sky employee. Find out more

The easy way way find out is to check your Hub. If it has 4 lights, one being labelled 'voice' and it's lit, you do have internet calls, and your phone needs to be plugged into the Hub, not the wall socket.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion