0

Discussion topic: Home phone not working. Line cord error

Reply
This message was authored by Splodge11 This message was authored by: Splodge11

Home phone not working. Line cord error

Internet working fine but home phone's 'packed up'.  Tested in the master socket too and same answer appears 'line cord error'?

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Home phone not working. Line cord error

Posted by a Superuser, not a Sky employee. Find out more

@Splodge11 
Please view and try the troubleshooting on this link if you haven’t already.
https://www.sky.com/help/articles/fix-phone-problems-start 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Splodge11
Topic Author
This message was authored by Splodge11 This message was authored by: Splodge11

Unable to make/receive phone calls

Agreed a new package with SKY over Sky Talk - moved to evening and weekend calls. Now cannot make/receive ANY calls.

Phone constantly advises 'Line Cord Error'

Tried the Sky help but keep going round in circles!!

This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to make/receive phone calls

Posted by a Superuser, not a Sky employee. Find out more

I've added your post to the previous thread you started. What's happening with the troubleshooting?

This message was authored by Jane+and+Mick This message was authored by: Jane+and+Mick

Re: Unable to make/receive phone calls

We have this now and apparently it's an outside line BT issue.  

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion