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Discussion topic: Faulty landline

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Daniel0210
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Re: Faulty landline

‎29 Apr 2023 12:43 PM

Posted by a Superuser, not a Sky employee. Find out more

@M+a 

You have already said that. Please see the post from @Mark39 

@Mark39 wrote:
@M+a wrote:

No sound no dialing tone cannot receive or make calls 

Have you run the connection test referred to earlier in the thread? Are you new to Sky?

 


▪️I AM NOT A SKY EMPLOYEE ▪️
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M+a
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Re: Faulty landline

‎29 Apr 2023 12:45 PM

Yes tried everything 

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Daniel0210
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Re: Faulty landline

‎29 Apr 2023 12:49 PM

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@M+a 

Did the test show an external fault? If it did, does it allow you to arrange an engineer visit? 


▪️I AM NOT A SKY EMPLOYEE ▪️
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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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M+a
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Re: Faulty landline

‎29 Apr 2023 04:32 PM

Yes my husband has

And a sky customer for a long time 

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Daniel0210
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Re: Faulty landline

‎29 Apr 2023 04:42 PM

Posted by a Superuser, not a Sky employee. Find out more

@M+a 

Your tenure as a customer is irrelevant. You'll have to wait for the engineers visit now. I think you've replied that it allowed you to arrange one as your reply isn't clear. 


▪️I AM NOT A SKY EMPLOYEE ▪️
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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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M+a
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Re: Faulty landline

‎29 Apr 2023 08:39 PM

No engineer has been arranged 

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