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Discussion topic: Charged for Talk Anytime

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This message was authored by Andy1767 This message was authored by: Andy1767

Charged for Talk Anytime

I was told that Talk Anytime would be free for 18 months, when I signed up, but I have been charged £13.50. Anyone else been promised a better deal?
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This message was authored by caesarome This message was authored by: caesarome

Re: Charged for Talk Anytime

Posted by a Superuser, not a Sky employee. Find out more

Anytime is chargeable so are you sure they didn't say that the calls you can make would be free. If it wasn't this then all you can do is to put in a complaint giving them the date and time you called them so they can listen to what was said to you:

 

https://www.sky.com/help/articles/how-to-make-a-complaint

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Charged for Talk Anytime

Posted by a Superuser, not a Sky employee. Find out more

@Andy1767 

All UK calls to 01, 02, 03 and 07 number are inclusive for the £13.50 monthly fee. See this page of the latest tariff.

 

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▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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