21 Sep 2022 04:24 PM
There is no dial tone when I try to make a call.
When someone rings me it is saying line busy.
Can someone please help.
21 Sep 2022 04:31 PM
Posted by a Superuser, not a Sky employee. Find out more@Nicola66914 Did this happen out of the blue or have you just moved to Sky or upgraded your package with Sky?
21 Sep 2022 04:35 PM
@Highlinder Thank you for the reply.
No I'm not new to sky or anything but I'm having work done in the house. The phone socket etc was all taken off but it is all plugged back in and the phones are on but just no activity from either end.
21 Sep 2022 04:38 PM
Posted by a Superuser, not a Sky employee. Find out more@Nicola66914Do you have any other way to report this fault to Sky? Looks like something has been damaged during what you have been doing.
21 Sep 2022 04:39 PM
I have no other way to contact them as the mic on my mobile isn't working at the moment 😕
21 Sep 2022 04:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Nicola66914 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.
More information about this process can be found in the link below.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
22 Sep 2022 11:29 AM
Posted by a Sky employeeThank you for escalating this. We have sent Nicola66914 an invite to chat 🙂
24 Sep 2022 12:09 PM
Posted by a Sky employeeUpdate-We have not received further response from Nicola66914, we are closing the chat now. Please let us know if you still need help so we can re-escalate this for you. Thank you.
24 Sep 2022 12:16 PM
I replied but it must not have came through.
Yes I still need help please.
24 Sep 2022 12:17 PM
24 Sep 2022 12:19 PM
Posted by a Sky employeeHi there, I have re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
06 Mar 2023 01:25 PM
I cannot receive or make calls on my sky talk landline
06 Mar 2023 01:35 PM
Posted by a Superuser, not a Sky employee. Find out more@AAAJ Did you recently join Sky or have you upgraded recently or did this just happen out of the blue?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion