06 Mar 2023 08:10 PM
My phone line hasnt been working for over 3 days now. I've done everything auggested online to try and resolve the issue. Diagnostic check isn't even listing Sky Talk / Landline.
Any suggestions? How can I report this to Sky?
We are not new customers and havent changed our package.
06 Mar 2023 08:15 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
06 Mar 2023 08:18 PM
@caesarome Thank you!!
07 Mar 2023 08:51 AM
Posted by a Sky employeeThank you for escalating this. We’ve sent an invite to chat
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