29 Apr 2023 08:31 PM
sky have removed my multiroom without letting me know ?
29 Apr 2023 08:35 PM - last edited: 29 Apr 2023 08:35 PM
Posted by a Superuser, not a Sky employee. Find out morePhone them and have it readded, whilst you're there ask them why they did it
29 Apr 2023 08:37 PM
Posted by a Superuser, not a Sky employee. Find out moreIt doesn't sound very likely. What problem are you having with Multiscreen?
02 May 2023 09:30 AM
i can't access sky+ on my boxes ?
02 May 2023 09:34 AM
Posted by a Superuser, not a Sky employee. Find out morePlease elaborate.
Do you mean all your Sky+ boxes? What happens when you try to use them? Is there an error message? Can you watch Sky One live?
02 May 2023 09:52 AM
i can get all the channels but it says i don't have sky+ entititlement but i pay my my bill on time and received everything until friday ?
02 May 2023 09:55 AM
Posted by a Superuser, not a Sky employee. Find out moreWhen you phoned Sky as per the advice you were given, what did they say ?
02 May 2023 10:01 AM
i have not phoned sky i was seeing if anyone had any ideas first sky is in my wifes name and she hates calling them
02 May 2023 10:56 AM
Posted by a Superuser, not a Sky employee. Find out moreSounds like an account issue of some kind so I think your wife will have to call or we can ask the Community messaging team to contact her via the forum, if you wish. It's not a live chat, though, and replies from Sky may not be instant.
If your wife has a telephone password, and you know it, you can call or use the messaging service in her place.
02 May 2023 11:07 AM
my wife has forgotten her telephone password is there anyway to reset it
02 May 2023 11:13 AM
Posted by a Superuser, not a Sky employee. Find out more
@smileymiley12 wrote:
my wife has forgotten her telephone password is there anyway to reset it
She will need to call Sky to reset the password
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