14 Mar 2024 11:04 AM
Sky+HD, just updated my box and although working 20% of channels are not, saying sky+box isn't getting a satellite signal. I have refreshed twice and same channels are down. Any ideas
14 Mar 2024 11:14 AM
Posted by a Superuser, not a Sky employee. Find out more"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
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