Sky + hd box slow to (and sometimes doesn't) respond.

[keithinscotland]

Slow to load tv guide

Slow (can be a up to 2 minutes) to load planner

Picture freezes

Can take full minute to change channel 

On playing a recording from planner, sometimes plays but can stick and then restart, sometimes get error message saying technical problem with this channel

I have tried rebuild but problem remains. Not yet tried reset as don't want to lose existing planner recordings.

Also tried swapping box to other room but same problem so unlikely to be cabling issue

Any suggestions ?

[Annie+UK]

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

[keithinscotland]

Thanks for reply

Rebuild already done per original post

Signal strengths and qualities are both good

[Annie+UK]

Sounds like the Hard Drive might be on its way out if ALL four bars (signal/strength x2) are nearly all white 😞

[keithinscotland]

Hard drive failure were not the words i wanted to see !!

I can access the individual recordings on the planner but when attempting to play them they only go for about 30 seconds and then stick/play/stick. Recordings scheduled did not work. 

Thanks for reply