Discussion topic: Our tv has been playing up few days - looked sky card , has a scorch mark - how do you get new

This message was authored by: GerryC2 · ‎22 Sep 2023

Sky card has a scorch mark on it - we have another box to swap but want to get new Sky card - how do we order one

thank you

This message was authored by: Mark39 · ‎22 Sep 2023

The discolouration is normal, and doesn't affect the Sky box. What problem are you having?

This message was authored by: GerryC2 · ‎24 Sep 2023

The box keeps cutting out and takes ages to restart even after a reboot.

This message was authored by: Annie+UK · ‎24 Sep 2023

@GerryC2 wrote:

The box keeps cutting out and takes ages to restart even after a reboot.

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

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