On screen error message ‘check device power’

[MWC1975]

I have the same issue, had it for months.... it's not the tv no way.  It's the sky box for sure as it's been changed over once and still the same..... everything else comes on no problem.... doing my head in so it is....

[Mark39]

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@MWC1975 wrote:

I have the same issue, had it for months.... it's not the tv no way.  It's the sky box for sure....

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It's not a Sky box error message. Perhaps it has come out of the ether.

[Annie+UK]

I can confirm that this is NOT an error that a Sky box will produce, I suggest you google for the message and your make/model of TV

[Inbro]

It is a tv error I'm with Virgin Media and have same issue, Apparently needs a Software update to fix this error happening ever so often 

[Aztecdenny]

I'm getting it all the time... out of nowhere... can't get sky now on my second tv!!! Help!

[Mark39]

@Aztecdenny as posted previously the message is from your TV, not your Sky box. Tell us more about the problem with your second TV.

[Discovery03]

Hold power button down for 15 seconds.

Gra

[depul]

I have this issue too on a Samsung S90C. Is there a fix coming?

Turning off HDMI-CEC is not really an option due to my attached soundbar

[depul]

I have Sky Q not Sky+. Mods please delete will move to right forum

[Mark39]

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@depul wrote:

I have Sky Q not Sky+. Mods please delete will move to right forum

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There's no need to delete your post, but if you want to, you'll need to send a PM to one of the Community Mamagers who moderate the forum.

[d.r.1986]

This just worked for me, thank you. 

Also been having this issue for months, despite changing HDMI slot and cable. 

[d.r.1986]

Reply isn't showing properly. 

Was replying thanks to Discovery03's post above.

"Hold power button down for 15 seconds."

[Inbro]

Hope it works will try next time it happens. But holding down power button just reboots tv  after 5 secs doesn't it ?