01 Sep 2023 12:02 PM
I have not satellite.
I have log off 4 times and restart everything including restarting box.
I just want to speak with someone to get it fixed otherwise i am cancelling my contract. I am paying £158 for no service for the past 24 hours
01 Sep 2023 12:31 PM
Posted by a Superuser, not a Sky employee. Find out more"No Satellite Signal" usually indicates an issue with one or more of the following:
You may have to call out sky or a 3rd party satellite/aerial company
Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky
01 Sep 2023 01:14 PM - last edited: 01 Sep 2023 01:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@MINI691 wrote:
I just want to speak with someone to get it fixed otherwise i am cancelling my contract. I am paying £158 for no service for the past 24 hours
You're only addressing other customers in the forum, threats to cancel will have zero affect and won't get any action from Sky.
You can use this link and if after following the steps you can book an engineer https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-live-sky-tv/sky-p...
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