17 Jan 2023 06:32 PM
To take advantage of new cheaper rates I recently renewed my Sky subscription which comes with Netflix - the Sky operative told me this would be £5 a month (might be £4, can't remember which and there's no charge shown on my bill for it). I don't want a Q box installed yet as I want to remain with my Sky+ at least until all the recorded programs have been watched (some are a few years old and cannot be downloaded now).
Hope you can help with a few questions related to Netflix:
How can I watch Netflix without using a Sky Q box? My TV has a Netflix app, but how can I
logon to that using my Sky credentials?
My current bill, and the next two months proposed bills shown in My Sky don't include a charge
for Netflix. Is Netflix included in the cost of Sky Signature (for which I'm paying £20/month), or
will I see an extra amount on my bill for this once I logon to Netflix?
If I can't access Netflix directly on my TV, or simply don't want it, can I cancel it without a penalty charge?
thanks
17 Jan 2023 06:36 PM - last edited: 17 Jan 2023 06:38 PM
Posted by a Superuser, not a Sky employee. Find out more@Another+One Basically you can't has you have to signup up or link an existing Netflix account through a q box
Netflix basic is included in cost of signature afaik
17 Jan 2023 10:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@SKY1992bf wrote:@Another+One Basically you can't has you have to signup up or link an existing Netflix account through a q box
Netflix basic is included in cost of signature afaik
Isn't it Sky Ultimate that includes Netflix basic? I don't believe that Sky Signature does (I have Sky Signature).
Either way, it's not possible for Sky+HD box customers to receive it @Another+One @.
18 Jan 2023 06:40 AM
Posted by a Superuser, not a Sky employee. Find out more
@oj01 wrote:Isn't it Sky Ultimate that includes Netflix basic? I don't believe that Sky Signature does (I have Sky Signature).
It is Sky Ultimate and not Sky Signature:
Ultimate TV includes the Netflix Basic plan (1 screen + SD) as standard
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)
And not via Sky+.
18 Jan 2023 11:18 AM
Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:
@oj01 wrote:Isn't it Sky Ultimate that includes Netflix basic? I don't believe that Sky Signature does (I have Sky Signature).
It is Sky Ultimate and not Sky Signature:
Ultimate TV includes the Netflix Basic plan (1 screen + SD) as standard
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)
And not via Sky+.
@caesarome @oj01 your both correct, I always get this wrong because as you can see from image below, the website seems to indicate that ultimate is included with Sky signature, hence why I said what I said by default
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 100 minutes
New Discussion