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Discussion topic: Cannot watch sky channels

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Cazzie1975
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This message was authored by Cazzie1975 This message was authored by: Cazzie1975

Cannot watch sky channels

‎13 Apr 2023 10:18 PM

Hi, I have a sky hd box (can't have Q due to location), this morning when I put the sky channels on  I have a message on my screen which reads to watch press the red button or visit sky viewing help.com I can get the normal bbc1, bbc2, itv, c4 etc but receive the message when I go on any sky channels, have switched box on and off and wiped the card in box and put it back?

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Mark39
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Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Cannot watch sky channels

‎13 Apr 2023 10:28 PM

Posted by a Superuser, not a Sky employee. Find out more

Did you previously order Sky Q and didn't go ahead with it?

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