12 Jul 2023 06:49 PM
I purchased the Avatar film recently but there are no subtitles and so I cannot watch it. I've tried everything to no avail.
12 Jul 2023 07:36 PM
Thank you. I just find it unbelievable in this hi tech age that this is an issue! What are they thinking?
12 Jul 2023 07:22 PM
This happened to me some years ago., I had expected the DVD in the post (I did say it was some years ago). When I rang and explained that I was unable to watch the film without sub titles Sky refunded me the price I had paid and deleted the film from my planner.
12 Jul 2023 07:27 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Jazzy03
As @RHONDDA+VIEWER suggests I think your best option is to contact the Skystore team
Livechat is only open for a few minutes now - but open again at 11am
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
12 Jul 2023 07:36 PM
Thank you. I just find it unbelievable in this hi tech age that this is an issue! What are they thinking?