Discussion topic: Cant redeem free gift

This message was authored by: Paudry · ‎20 Dec 2021

Trying to redeem free gift on Sky q. Is this even possible. Says I don't have purchase rights so rang and they said it would update IN 4 HOURS. It's now 4 days. Is the free gift a scam?

This message was authored by: GD1 · ‎20 Dec 2021

@Paudry Check your Sky Store account as this seems to be where the issue lies you can contact them here https://www.skystore.com/n/hcus/help/contact-us

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: caesarome · ‎20 Dec 2021

@Paudry

Try contacting Sky via the link posted above via the live chat that opens at 11am as it might be your account has not been set up for Sky Store purchases so even free ones like this can not be claimed unti it has been fixed for you,

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Discussion topic: Cant redeem free gift

Cant redeem free gift

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