16 Jan 2024 11:26 PM
My Mini Sky Q box suddenly stopped connecting to main box downstairs. After looking at various other threads I switched both boxes off and reset my BT WIFI and also switched off for a period of time as nothing else worked.
Everytime I tried to reconnect my WiFi to main box it would get a tick to show connected then I'd go upstairs and try connect mini box but it would say it couldn't connect and i would go back downstairs and it had changed to X next to network connection.
Eventually I realised that if I switched my mini box off the main box stayed connected, so the mini box keeps tripping network connection everytime it's switched on
Any idea on solutions???
17 Jan 2024 07:49 AM - last edited: 17 Jan 2024 07:49 AM
Posted by a Superuser, not a Sky employee. Find out moreThis is the kind of nonsense that led me to using powerlines etc. and switching off wifi on the Sky boxes.
My personal theory - I think the Q mesh sometimes decides for np good reason that the mini is the way to get to the internet and if it has a poor signal compared to the main box it gets upset.
Maybe try completely resetting the mini box (hold down power button for 15 seconds) and leave it at step 1 and then go and redo the Q?
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