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Discussion topic: We were promised a new sky box and phone, we need ours replaced.

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This message was authored by James1960 This message was authored by: James1960

We were promised a new sky box and phone, we need ours replaced.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: We were promised a new sky box and phone, we need ours replaced.

Posted by a Superuser, not a Sky employee. Find out more

@James1960 
In case you’re not aware, this is a forum where customers help other customers with Sky related issues. You aren’t talking to Sky Customer Services here. You will need to explain why to both ?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: We were promised a new sky box and phone, we need ours replaced.

Posted by a Superuser, not a Sky employee. Find out more

We'll need more detail and the background to be able to advise you.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: We were promised a new sky box and phone, we need ours replaced.

Posted by a Superuser, not a Sky employee. Find out more

@James1960 

 

Sky Broadband does not supply phone handsets, and phone handsets have nothing to do with Sky Q

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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