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Discussion topic: SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

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Annis10
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SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

‎28 Sep 2023 05:43 PM

SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

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Laing1
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Re: SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

‎28 Sep 2023 06:09 PM

Posted by a Superuser, not a Sky employee. Find out more
@Annis10 wrote:

SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

@Annis10 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

‎28 Sep 2023 06:09 PM

Posted by a Superuser, not a Sky employee. Find out more
@Annis10 wrote:

SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

@Annis10 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Annis10
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This message was authored by Annis10 This message was authored by: Annis10

Re: SkyQ box will not rewind. It keeps saying make sure your card is inserted properly

‎28 Sep 2023 07:36 PM

@Laing1 thank you Laing1, it's worked. 

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