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Discussion topic: Sky Q with Google Nest

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This message was authored by 0wa1n This message was authored by: 0wa1n

Sky Q with Google Nest

had a Sky Q box and mini box installed a couple of days ago. We have EE broadband and 3 Nest wifi pods, one wired in to the main box and the other two around the house. Broadband strong 300mbps and no previous issues but now the Sky Q box keeps dropping internet connection and the mini box won’t connect to the Sky Q main box. I gather that this may have to do with the Sky Q box also sending out a mesh wifi that conflicts with the Google Nest mesh. Any thoughts or suggestions to fix will be much appreciated.

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This message was authored by Chodley This message was authored by: Chodley

Re: Sky Q with Google Nest

Posted by a Superuser, not a Sky employee. Find out more

It won't use the nest mesh apart from (if you're lucky) the Q to internet connection.

 

Can you move that wifi away from the channel the Q uses (36)?

0wa1n
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This message was authored by 0wa1n This message was authored by: 0wa1n

Re: Sky Q with Google Nest

Unfortunately Google Nest channels can't be changed. 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q with Google Nest

Posted by a Superuser, not a Sky employee. Find out more

@0wa1n wrote:

Unfortunately Google Nest channels can't be changed. 


A quick google suggests they use the same channel range as Q.

 

The best solution, if possible, would be to disable Q WiFi and connect all Q units via ethernet to a nest.

I am just another Sky customer and my views are my own
0wa1n
Topic Author
This message was authored by 0wa1n This message was authored by: 0wa1n

Re: Sky Q with Google Nest

This solution might not work for everyone but I have moved the Google Nest node to other side of room out of direct sight of the main Q box & it seems to have sorted it all out. Main Q connected & mini also working fine.

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