21 Sep 2023 07:38 PM
After the national outage the sky Q Box is the only thing I cant connect. Says to press and hold wps I've done this and it doesn't work. It's crazy I've got to ask on here because they don't answer their phones! Sky q mini isn't connecting either
21 Sep 2023 07:56 PM
Posted by a Superuser, not a Sky employee. Find out moreHave escalated. Look out for the blue chat bubble at the bottom of the page.
21 Sep 2023 07:58 PM
Thankyou. I'm beyond losing my mind with this
21 Sep 2023 08:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kayleighxxx wrote:
After the national outage the sky Q Box is the only thing I cant connect. Says to press and hold wps I've done this and it doesn't work. It's crazy I've got to ask on here because they don't answer their phones! Sky q mini isn't connecting either
@Kayleighxxx when you say you are pressing the WPS button you are going to your router and pressing the WPS button there ?
21 Sep 2023 08:22 PM
Hello. Yes I've done that MANY times. I'm not using any 3rd party devices no booster. This has happened once before and a lady on the phone had to talk me thru the connection and got me sorted out
22 Sep 2023 10:30 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to Kayleighxxx.
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