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Discussion topic: Return equipment

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This message was authored by Andrew1385 This message was authored by: Andrew1385

Return equipment

Hello, we have just moved to Sky multi room and have our old box to return. Can we have a returns label or information on how to return


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Return equipment

Posted by a Superuser, not a Sky employee. Find out more

@Andrew1385 

What box do you want to return, if it is a Sky Q then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Return equipment

Posted by a Superuser, not a Sky employee. Find out more

@Andrew1385 

What box do you want to return, if it is a Sky Q then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Andrew1385
Topic Author
This message was authored by Andrew1385 This message was authored by: Andrew1385

Re: Return equipment

All sorted, many thanks for providing the link. 

andy 

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