Ok long story short.
The Sky Q box's fan spins up causing the box to become unresponsive. We have to pull the power and plug it back in to get it working. This obviously interferes with recordings etc. happens randomly even while watching. What's been done:
we've had 4 "new" boxes
5 engineer visits
replaced coaxial cables to the dish by engineer
Moved the box to a new location away from the router and ps5.
plugged directly into a wall socket rather than an extension lean.
still goes off and stops working. We and sky are really confused. Had sky q since launch 8 years ago and lived in this property for 7 of those 8 years. Only started having issues in January 2024.
please help!
