Netflix Screen Limit

[Mr+leonard]

I should have a 2 screen limit with Netflix Ultimate TV add on, but only ever permission to have a single instance. 

[PandJ2020]

Do you have a HD subscription?

Did you change your subs recently?

[Mr+leonard]

Hiya- no I do not have a HD subscription only HD sports. 

[Laing1 · Accepted solution]

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@Mr+leonard wrote:

Hiya- no I do not have a HD subscription only HD sports. 

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@Mr+leonard if you pay Sky for Netflix and you have made no changes since December to your account then you will still be on the old Netlix subscription which were as follows 

Netfix ultimate                                                                     gives you 1 screen

Netflix Ultimate and HD subscription                        gives you 2 screens

Netfix Utimate and HD and UHD subscriptions    gives you 4 screens

if you have changed your subscriptions since December the the following apply

Ultimate Package includes
Netflix Standard with Ads in HD
Watch on 2 devices.

upgrade Boost to Netflix Standard (No Ads). HD
cost £10
Watch on 2 devices

upgrade Boost to Netflix Premium UHD
cost £15
Watch on 4 devices

[Paul17771]

I just renewed my sky contract and  pay for boost and only getting screen limit error when I try to use 2 screens,  When I look at my Netflix account it says Basic, so I am guessing Sky ave not properly upgraded me with Netflix.  Any idea how I get solved with Sky?