I think the way in which the selection and deletion process works when selecting or delteing programmes is flawed. I have made the mistake as has my Mother in Law and a couple of my friends and they all say the way the system works is wrong.. To explain.....
My MiL had recorded Silent Witness and had episodes 7 and 8 to watch. (At 88 yrs old she isnt super literate with Sky Q but manages to do most things). She selected recordings and Eps 7 and 8 were available. She highlighted 7 and pressed to watch.
Once she had finshed she went back to the recordings page and to her Silent Witness recordings and pressed down onto the DELETE button for episode 7. She pressed delete and it deleted as expected but she mistakenly pressed again and it deleted episode 8 too. She didnt realise she had done this and then spent ages wonderign where it had gone (more of this later)
The system issue here is that when you delete a programme in a series it deletes it and then moves across to the delte button of the next episode. Surely it would make more sense if when then next programme moves across the cusror went back to the main thumbnail of the next espisode with the play button highlighted.??
As I mentioned, me, my wife and friedns have all made this mistake and dleted a programme unwittingly when we expected the next episode to play!!!
I think Sky should amend the software so that the next programme in a series is ready to play NOT to delete.
Yes of course you can find programmes that have been deleted in the "Manage" section and this is what I do but my MiL didnt know this was possible so we had a call and I talked her through. Have to say she was very happy when we undeleted Epsoiod 8 of Silent Witness!!!
