14 Feb 2024 04:55 PM
I don't mind negotiating but not with all the family in the background.
14 Feb 2024 04:59 PM
Posted by a Superuser, not a Sky employee. Find out more
@raymond18 wrote:
When I spoke to sky I asked if I could go on sky stream with fttp. I was told no.
If you currently have Ultrafast 1 over G.fast with Sky then they don't have a sales pathway to FTTP.
Those within a current Q minimum term can't migrate to Stream on a monthly rolling contract.
14 Feb 2024 05:03 PM
Thank you for the answer I have been looking for. at the moment I have fttc super fast 35. I wanted to increase to fttp for sky stream.
14 Feb 2024 05:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@raymond18 wrote:18 month contract going up after 16 month's looking at future payments on my sky.
Note that you are in an 18 month agreed 'discount period', your contract with Sky is continuous until either you give them 31 days notice after the 18 months discount period has completed, or pay an early exit charge if not. Sky, like most ISPs and phone network providers, always review their charges on an annual basis. As much as we (and the government) hate it, it's in our contracts.
14 Feb 2024 05:31 PM
I am aware. But when I asked if I could upgrade to stream with full fibre told no.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion