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Discussion topic: Cannot use the Red Button on Sky Tennis channel just get WGT8 error code.

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This message was authored by MattB3 This message was authored by: MattB3

Re: Cannot use the Red Button on Sky Tennis channel just get WGT8 error code.

I've refreshed the apps and the bonus streams seem to have mysteriously appeared

This message was authored by Ros33 This message was authored by: Ros33

Re: Cannot use the Red Button on Sky Tennis channel just get WGT8 error code.

How do you refresh the apps?

This message was authored by MattB3 This message was authored by: MattB3

Re: Cannot use the Red Button on Sky Tennis channel just get WGT8 error code.

Go on settings, then system info and there should be two options to either factory reset or refresh apps

This message was authored by Laing1 This message was authored by: Laing1

Re: Cannot use the Red Button on Sky Tennis channel just get WGT8 error code.

Posted by a Superuser, not a Sky employee. Find out more

@Ros33 wrote:

How do you refresh the apps?


@Ros33 refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Ros33 This message was authored by: Ros33

Re: Cannot use the Red Button on Sky Tennis channel just get WGT8 error code.

Thanks all. The software update worked in the end so all good. 

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