28 Mar 2024 07:23 PM
Hi
Have upgraded my phone and my husband for Samsung S24
2 phones received today but only 1 set of ear buds
28 Mar 2024 07:33 PM - last edited: 28 Mar 2024 07:38 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you put in two claims to Samsung here:
https://samsungoffers.claims/galaxylaunchoffer
If not you are on the borderline in getting the claim in.
28 Mar 2024 07:36 PM
No
They were supposed to be sent with the phone's but only 1 set arrived
28 Mar 2024 07:39 PM
28 Mar 2024 07:43 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you placed the order did both buds appear in the order confirmation if both phones where ordered at the same time ?
28 Mar 2024 07:48 PM
Never noticed just assumed that 2 pairs would be sent
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