SkyGo is not working. Error Code: 1404

[Snizzle]

I have just downloaded SkyGo on my PC and loaded it up for the first time. I try to click the play button on the F1 channel but I am just greeted with the message, "SkyGo is currently unavailable. Please try again later. Code:1404. I have tried searching online for a reason but lots of forums seem to be filled with people just as confused as I am. Please help! I would really like to watch the Bahrain Grand Prix this weekend.

[caesarome]

Are you a Sky TV customer and have you signed in with the correct Sky ID and password ?

If so then does your PC show as a registered device here:

https://secure.sky.com/device-management

If so delete it, close the app and reboot your pc and try again to use it,

[Evansalex90]

Link is dead.

So frustrating. Have a new laptop and cannot watch sky go becaise of error 1404. Can't for the life of me find where to add/remove devices...

[caesarome · Accepted solution]

You can remove the device via the app itself in the settings section or via this new link:

https://www.sky.com/myaccount/tv/manage-devices

After doing this reboot your device.

[Kelly2501]

Im also having this problem, i am signed in on SkyGo but my laptop isnt showing in my device list. Iv tried removing and reinstalling the app but it still gives me the code and wont work?

[Terry+Gib]

I have also had the same issue.

Insatalled on windows 10 ( SKYgo_ . Had errors saying the same.

I also have Skygo installed on my MiniMac into my TV. It say 'Unavailable'.

Tried unistalling/reinsatling many times.

There appears no fix. 2 weeks now !!!

Can anybody help please.

Thank you.

[Hariss]

same (removed) issue (removed)

Moderator note: Removed inappropriate language