SkyGo Crashing on Start-up - Windows 11

[We]

Following on from my post, the sky engineer came out, a very nice guy called Tony. As expected, this wasn't an area the engineers are knowledgeable on. He was very helpful, there was nothing in their systems about this error and I showed them this thread and others. He contacted various departments and we tried many things with no success. He has promised us follow up calls but 3 days later we are yet to get a call. I've also had no contact from the community team. 

[nnugent06]

Hi There, I am also getting this code error. Zero help from sky on the phone who have said its a laptop issue.