06 Oct 2022 10:52 AM
I'm trying to install sky go, tv from sky on a PS4 however its not in the tv and video section where the guide tells me it should be is it still an option? Could it be that I need to update software on ps4 if it needs an update?
07 Oct 2022 08:22 AM
Posted by a Sky employeeHi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
09 Oct 2022 04:06 PM
Posted by a Sky employeeHi SCPDL
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
08 Mar 2023 03:54 PM
Hi, I am having the same issue as the person above. Is it possible to transfer me to someone that can help as well please 😊
08 Mar 2023 05:06 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
08 Mar 2023 05:07 PM
Posted by a Sky employeeThanks for escalating. We've sent an invite to terri16.
13 Mar 2023 08:37 AM
Posted by a Sky employeeHi terri16
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
No problem. Browse or search to find help, or start a new discussion on Community.
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