15 Aug 2023 10:00 AM
I dont have a Phone signal I have internet
I cant log on without recieving a code to my phone
15 Aug 2023 10:01 AM
Posted by a Superuser, not a Sky employee. Find out moreWhen you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.
To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.
15 Aug 2023 10:02 AM
Posted by a Superuser, not a Sky employee. Find out moreThay would onky be because you've turned on 2 factor authentication.
Turn it off again by using the Recovery Code and you'll be back to logging in without needing a Verification Code.
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