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Discussion topic: Unable to create an app password to enable Outlook to link to Yahoo mail

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This message was authored by jayach This message was authored by: jayach

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

It's likely you are generating it for the wrong Sky account.

Log in here with your email address: https://www.sky.com/myaccount/my-details and scroll down to "Sky Yahoo Mail access" and generate it from there.

 

This message was authored by neilla This message was authored by: neilla

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

Nope, doesn't work

This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

@neilla wrote:

Nope, doesn't work


If you can't get it to work after referring to Sky's help here, I suggest you speak to Sky directly. Or use a different client. It certainly worked for me.

https://www.sky.com/help/home/sky-yahoo-mail/setting-up-yahoo-mail/articles/getting-started-with-sky...

This message was authored by jayach This message was authored by: jayach

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

@neilla wrote:

Nope, doesn't work


How exactly didn't it work? Just saying didn't work gives us nothing to go on.

The generated passwords definately work with Outlook 365, so there must be something else wrong.

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

Are you using the copy and paste to copy into Outlook where your password goes, if so what is not working ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

@jayach wrote:

@neilla wrote:

Nope, doesn't work


How exactly didn't it work? Just saying didn't work gives us nothing to go on.

The generated passwords definately work with Outlook 365, so there must be something else wrong.


It definitely does, so either you're not following the instructions correctly, @neilla, or there's some previously unknown issue with your Sky Yahoo Mail account.

This message was authored by manjukwai This message was authored by: manjukwai

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

I try to generate this password but it says I dont have an account when I am at present looking at it !!!!

Nightmare

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to create an app password to enable Outlook to link to Yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

Are you using this link:

 

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

 

If so when did you last login to your online Sky email account ?

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