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Discussion topic: Two Step Login

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This message was authored by DeePee1 This message was authored by: DeePee1

Two Step Login

Hello all,

 

Please help, how can I get rid ofthe two step notification routine when loging in to my emails.

 

It's driving me round the bend with constantly having to retrieve a code from my phone, especially if it's not turned on or downstairs away from my office/playroom !!


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Two Step Login

Posted by a Superuser, not a Sky employee. Find out more

No.

 

You need to enter the Recovery Code which was displayed on screen when you originally set up the 2 step log in and was also sent to your email address.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Two Step Login

Posted by a Superuser, not a Sky employee. Find out more

On the login screen, click the 'can't sign in with the code' link and you'll be prompted to enter your Recovery Code, which will turn off 2FA.

 

Edited for accuracy

DeePee1
Topic Author
This message was authored by DeePee1 This message was authored by: DeePee1

Re: Two Step Login

Thanks for that but I don't quite understand your words ........... "awhich will turn off 2FA."

This message was authored by Mark39 This message was authored by: Mark39

Re: Two Step Login

Posted by a Superuser, not a Sky employee. Find out more

Using the recovery code will turn off 2 factor authentication ( i.e. 'two step login')

DeePee1
Topic Author
This message was authored by DeePee1 This message was authored by: DeePee1

Re: Two Step Login

So what you're saying is that "Awhich2" is the verification code to enter ?

DeePee1
Topic Author
This message was authored by DeePee1 This message was authored by: DeePee1

Re: Two Step Login

Sorry, should read     "awhich"  

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Two Step Login

Posted by a Superuser, not a Sky employee. Find out more

No.

 

You need to enter the Recovery Code which was displayed on screen when you originally set up the 2 step log in and was also sent to your email address.

DeePee1
Topic Author
This message was authored by DeePee1 This message was authored by: DeePee1

Re: Two Step Login

Cool, that's worked (when I eventually found the stupid code)

 

Many many thankds. Nothing's ever simple is it, just an "On/Off" option would be nice Mr Sky.

 

Thanks all.

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