14 Aug 2023 05:31 PM
Hello all,
Please help, how can I get rid ofthe two step notification routine when loging in to my emails.
It's driving me round the bend with constantly having to retrieve a code from my phone, especially if it's not turned on or downstairs away from my office/playroom !!
14 Aug 2023 05:47 PM
Posted by a Superuser, not a Sky employee. Find out moreNo.
You need to enter the Recovery Code which was displayed on screen when you originally set up the 2 step log in and was also sent to your email address.
14 Aug 2023 05:35 PM - last edited: 14 Aug 2023 05:45 PM
Posted by a Superuser, not a Sky employee. Find out moreOn the login screen, click the 'can't sign in with the code' link and you'll be prompted to enter your Recovery Code, which will turn off 2FA.
Edited for accuracy
14 Aug 2023 05:36 PM
Thanks for that but I don't quite understand your words ........... "awhich will turn off 2FA."
14 Aug 2023 05:38 PM
Posted by a Superuser, not a Sky employee. Find out moreUsing the recovery code will turn off 2 factor authentication ( i.e. 'two step login')
14 Aug 2023 05:40 PM
So what you're saying is that "Awhich2" is the verification code to enter ?
14 Aug 2023 05:41 PM
Sorry, should read "awhich"
14 Aug 2023 05:47 PM
Posted by a Superuser, not a Sky employee. Find out moreNo.
You need to enter the Recovery Code which was displayed on screen when you originally set up the 2 step log in and was also sent to your email address.
14 Aug 2023 05:50 PM
Cool, that's worked (when I eventually found the stupid code)
Many many thankds. Nothing's ever simple is it, just an "On/Off" option would be nice Mr Sky.
Thanks all.
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