20 May 2023 03:27 PM
So I had a Samsung S22, upgraded to the S23 Ultra, the Outlook App was transferred over but no setting from the S22 to S23. On trying to upload the sky email account to Outlook, ive gone to Outlook App to:
This is now very boring , I have been trying on n off for the last 5 days and I'm about to .....
Can someone please help?
20 May 2023 04:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@SJJohnson wrote:Hi, ive been using my laptop and typing in.
Try using the generator in a browser on the phone pasting it in.
Might not make a difference, but it's how I always do it.
20 May 2023 03:30 PM
Posted by a Superuser, not a Sky employee. Find out more20 May 2023 03:35 PM
I found the sky.tools no longer works but the yahoo ones do:
Incoming Mail (IMAP) Server
Outgoing Mail (SMTP) Server
Your login info
From: https://uk.help.yahoo.com/kb/sky/SLN4075.html
20 May 2023 04:09 PM
Thank you both, the imap.tools.yahoo.com server just times out when i click the tick top right so that doesnt work for me.
And I'm putting in exactly the right information from the previous posts for both yahoo and sky, this is so annoying...
Don't know what to do now 😞
20 May 2023 04:16 PM
Posted by a Superuser, not a Sky employee. Find out moreThe port for the SMTP server should be 465, not sure it having that wrong would cause what you are seeing.
20 May 2023 04:20 PM
Posted by a Superuser, not a Sky employee. Find out more
@SJJohnson wrote:
- entered imap.tools.sky.com
- entered 995
I'm not sure if this is a typo as it should be port 993.
20 May 2023 04:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@SJJohnson wrote:Thank you both, the imap.tools.yahoo.com server just times out when i click the tick top right so that doesnt work for me.
Thats because it should be imap.mail.yahoo.com.
20 May 2023 04:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:
@SJJohnson wrote:
- entered imap.tools.sky.com
- entered 995
I'm not sure if this is a typo as it should be port 993.
I missed that, Doh.
20 May 2023 04:28 PM
Ok, im old and a numpty.
So, I have now used the correct imap.mail.yahoo.com and smtp.mail.yahoo.com, server 993 and 465 with my full email username and the newly created 16 digit password, nothing, it says, Please check your email and password.
20 May 2023 04:35 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you enter the password, are you using the copy link on the generator page and pasting it into the password field?
20 May 2023 04:42 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you get the same error if you use Sky's servers:
Incoming Mail (IMAP) Server
Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes
Outgoing Mail (SMTP) Server
Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes
20 May 2023 04:43 PM
Hi, ive been using my laptop and typing in.
20 May 2023 04:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@SJJohnson wrote:Hi, ive been using my laptop and typing in.
Try using the generator in a browser on the phone pasting it in.
Might not make a difference, but it's how I always do it.
20 May 2023 05:41 PM
Thanks Jay, having used the yahoo details provided earlier, and then using the phone browser, job done, thank you to everyone that helped an aged grumpy stuck in my ways with Outlook type of bloke, sorted! 🙂
20 May 2023 05:42 PM
Also, thank you Virginia for your Yahoo suggestion 🙂
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