0

Discussion topic: Sent Sky email queued since outage

Reply
This message was authored by SteveTamsin This message was authored by: SteveTamsin

Sent Sky email queued since outage

My sent emails are stuck in my outbox since the outage yesterday.  I have deleted them and rewritten them. I have tried sending an email to someone else.  All emails get stuck in the outbox. Any ideas?

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sent Sky email queued since outage

Posted by a Superuser, not a Sky employee. Find out more

Are you logged into the Sky website when trying to send these emails or are youusing something like an Outlook program or app ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
SteveTamsin
Topic Author
This message was authored by SteveTamsin This message was authored by: SteveTamsin

Re: Sent Sky email queued since outage

Using Gmail. Email Messages are being received no problem,  but not sent 

This message was authored by GD1 This message was authored by: GD1

Re: Sent Sky email queued since outage

Posted by a Superuser, not a Sky employee. Find out more

@SteveTamsin  So is this a Sky/Yahoo email account issue or gmail, as you've posted in the Sky/Yahoo email forum?

 

Are you using Sky mobile or over wifi/other service when you send them?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

SteveTamsin
Topic Author
This message was authored by SteveTamsin This message was authored by: SteveTamsin

Re: Sent Sky email queued since outage

It is a sky issue as I am sending from a sky email address,  and the emails from my Hotmail account (using the same Gmail account) leave the account and are delivered immediately. 

This message was authored by GD1 This message was authored by: GD1

Re: Sent Sky email queued since outage

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@SteveTamsin  So is this a Sky/Yahoo email account issue or gmail, as you've posted in the Sky/Yahoo email forum?

 

Are you using Sky mobile or wifi/other service when you send them?


@SteveTamsin  Can you answer the question in bold?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

SteveTamsin
Topic Author
This message was authored by SteveTamsin This message was authored by: SteveTamsin

Re: Sent Sky email queued since outage

Sorry. I am using WiFi (not sky).

This message was authored by Mark39 This message was authored by: Mark39

Re: Sent Sky email queued since outage

Posted by a Superuser, not a Sky employee. Find out more

It doesn't appear to be a Sky issue as I can send from Gmail to Sky and vice versa. Try restarting the app you're using.

SteveTamsin
Topic Author
This message was authored by SteveTamsin This message was authored by: SteveTamsin

Re: Sent Sky email queued since outage

OK well it gets curiouser: the emails are now no longer showing in the outbox but are not appearing in sent or trash....baffled. thanks for your help though 

This message was authored by jayach This message was authored by: jayach

Re: Sent Sky email queued since outage

Posted by a Superuser, not a Sky employee. Find out more

@SteveTamsin 

I assume this is some kind of wind up. Nobody can be that incapable of answering a simple question.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion