17 May 2023 09:36 AM
My sent emails are stuck in my outbox since the outage yesterday. I have deleted them and rewritten them. I have tried sending an email to someone else. All emails get stuck in the outbox. Any ideas?
17 May 2023 09:44 AM
Posted by a Superuser, not a Sky employee. Find out moreAre you logged into the Sky website when trying to send these emails or are youusing something like an Outlook program or app ?
17 May 2023 10:13 AM
Using Gmail. Email Messages are being received no problem, but not sent
17 May 2023 10:16 AM - last edited: 17 May 2023 10:17 AM
Posted by a Superuser, not a Sky employee. Find out more@SteveTamsin So is this a Sky/Yahoo email account issue or gmail, as you've posted in the Sky/Yahoo email forum?
Are you using Sky mobile or over wifi/other service when you send them?
17 May 2023 10:22 AM
It is a sky issue as I am sending from a sky email address, and the emails from my Hotmail account (using the same Gmail account) leave the account and are delivered immediately.
17 May 2023 10:25 AM
Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:
@SteveTamsin So is this a Sky/Yahoo email account issue or gmail, as you've posted in the Sky/Yahoo email forum?
Are you using Sky mobile or wifi/other service when you send them?
@SteveTamsin Can you answer the question in bold?
17 May 2023 10:27 AM
Sorry. I am using WiFi (not sky).
17 May 2023 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreIt doesn't appear to be a Sky issue as I can send from Gmail to Sky and vice versa. Try restarting the app you're using.
17 May 2023 11:40 AM
OK well it gets curiouser: the emails are now no longer showing in the outbox but are not appearing in sent or trash....baffled. thanks for your help though
17 May 2023 11:51 AM
Posted by a Superuser, not a Sky employee. Find out moreI assume this is some kind of wind up. Nobody can be that incapable of answering a simple question.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion